Products

Frequently Ask Questions

Where is your store located?

We don't have a physical store at the moment, but all orders are carefully packed and shipped from General Trias, Cavite Philippines

Do you have Tiktok, Lazada or Shopee Store?

Yes! You can shop KENROSEJEWELRY on Tiktok Shop, Shopee and Lazada. We also accept orders directly here on our website for a more personalized shopping experience

What is your mode of delivery?

We ship nationwide in the Philippines through trusted couriers such as J&T, Flash, or Lalamove. We'll update you with the courier details once your package is shipped

Do your products fade or tarnish when submerged in water?

Our jewelry is carefully made with high-quality materials. Occasional contact with water is fine, but to maintain their shine and prevent tarnish, we recommend avoiding frequent exposure to water. Yet, they are generally water-safe but still best handled with care to preserve their beauty.